FAQ's

WHAT IF ANY ITEM IS OUT OF STOCK?

We strive to maintain availability of all products listed on our online shop. However, due to the success of a particular item, it is possible that an item can be temporarily out of stock. Should this occur, we will endeavour to temporarily remove that item from the online store until such time as it is back in stock. Should you order an item that is not in stock, someone will contact you and this will be resolved. Our aim is always to keep the online shop current so as to avoid any potential disappointment.

WILL I BE ABLE TO ORDER ONLINE IF I DON'T LIVE IN SOUTH AFRICA?

Unfortunately we only offer delivery within South Africa and Southern Africa but you will be able to order and collect products from our factory in Wynburg Johannesburg.

IS THE WEBSITE SAFE FOR ONLINE TRANSACTIONS?

Definitely.  We use industry trusted third party payment processors and do not store your credit card details.

WHAT IF MY ACCOUNT IS DISABLED?

Please contact us to resolve.

HOW DO I CHANGE MY USERNAME?

Please contact us to resolve.