Whiteboard Questions & Answers

Are whiteboard markers dry erase?

Yes. They are specifically designed to be wiped off easily without water. For the best experience and to prevent "ghosting," always use quality markers.

Are whiteboard markers harmful or toxic?

Most modern markers are low-odour and non-toxic. We recommend choosing reputable brands to ensure safety in classrooms and homes.

What is the difference between water-based, alcohol-based, and permanent markers?

Most whiteboard markers are alcohol-based for quick drying and easy erasing. Unlike permanent markers, they do not bond to the surface. They are not water-based, which is why they don't smudge if they get a little damp after drying.

Can whiteboard markers be used on other surfaces?

• Glass & Mirrors: Yes, they wipe off perfectly.
• Paper: Yes, but they will likely bleed through the page.
• Clothes: They may stain; remove quickly with alcohol or a dedicated stain remover.

Are whiteboards magnetic?

It depends on the surface. Magnetic boards feature a steel backing that allows you to use magnets for notes. BestBoard offers both magnetic and non-magnetic options to suit your budget.

Which whiteboard material is best?

For heavy use, Porcelain and Glass boards are the most durable as they resist staining and scratching. For light home use, standard melamine boards are a cost-effective choice.

How do I clean and maintain my whiteboard?

Use a high-quality dry eraser for daily use. For deep cleaning, use a whiteboard cleaner spray. Avoid abrasive scrubbers which can damage the writing surface.

Why choose a Glass Whiteboard?

Glass boards are the premium choice. They are incredibly stylish, virtually impossible to stain (no ghosting), and last a lifetime. They are ideal for modern offices and high-end home workspaces.

Why is my marker not working or skipping?

The marker may be dried out. Always store markers horizontally (flat) to keep the ink flowing to the tip. If it’s been left uncapped, it may need to be replaced.

My whiteboard will not erase – what do I do?

This usually happens if a permanent marker was used by mistake or if ink was left on the board for months. Use a dedicated whiteboard cleaning solution or a small amount of isopropyl alcohol to restore the surface.

Can I use Windex to clean my board?

While Windex can clean the board in an emergency, we recommend dedicated whiteboard cleaners. Window cleaners can eventually strip the specialized coating off the board, making it harder to erase over time.

Where can I buy whiteboards and pens in South Africa?

Right here! BestBoard.co.za offers a full range of boards, markers, and accessories delivered directly to your door across SA.